CJPC Privacy Policy

CJ Pinkham Consulting LLC ("Agency," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process Personal Information through our website located at cjpc-ai.com, cjpc-marketing.com, cjpinkhamconsulting.com, any subdomains, landing pages, downloadable content, forms, event pages, newsletters, and other digital properties that link to this Privacy Policy (collectively, the "Site").

This Privacy Policy applies when we act as a controller of Personal Information collected through the Site and our related marketing, business development, and communications activities.

This Privacy Policy does not apply to Personal Information we process solely on behalf of our clients in providing services to them, where we act as a processor, service provider, or contractor under a separate agreement. In those cases, the client's privacy policy and applicable service agreement govern.

1. Scope

This Privacy Policy applies to Personal Information we collect when you:

·       visit or interact with our Site;

·       contact us by email, phone, chat, web form, booking form, or intake form;

·       subscribe to newsletters, alerts, downloads, webinars, or other marketing communications;

·       register for or attend events, demos, workshops, or consultations;

·       interact with our social media pages where this Privacy Policy is linked or referenced;

·       otherwise communicate with us in a business or professional context.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of Personal Information:

Contact and identifier information: name, company name, job title, email address, phone number, mailing address.

Professional and commercial information: business type, industry, company size, project needs, budget range, service interests, communications regarding a potential or actual engagement.

Communications and submissions: messages you send us, form responses, consultation notes, uploaded documents, files, or materials you choose to provide.

Device, browser, and usage information: IP address, browser type, device type, operating system, referral source, pages viewed, dates/times of visits, clickstream and engagement data.

Cookies and similar technology data: cookie identifiers, analytics data, advertising or retargeting data, session and preference information.

Event and marketing information: webinar registrations, event attendance, newsletter engagement, survey responses, download requests.

3. Sources of Personal Information

We may collect Personal Information:

·       directly from you;

·       automatically through your use of the Site;

·       from analytics providers, ad platforms, CRM tools, scheduling tools, and similar vendors;

·       from publicly available professional sources;

·       from referrals, partners, and service providers acting on our behalf.

4. How We Use Personal Information

We may use Personal Information to:

·       operate, maintain, and improve the Site;

·       respond to inquiries and communicate with you;

·       schedule meetings, consultations, demos, and events;

·       provide newsletters, downloads, and other requested content;

·       market our services, subject to applicable law;

·       personalize content and measure campaign performance;

·       maintain records of business communications and relationships;

·       monitor, detect, prevent, and investigate fraud, abuse, security incidents, and unlawful activity;

·       comply with legal obligations and enforce our terms;

·       develop, improve, and analyze our services, offerings, messaging, and operations.

5. AI and Automated Processing

We may use automation tools, analytics tools, and artificial intelligence-enabled tools to support website operations, communications, marketing analysis, workflow efficiency, or internal business operations, to the extent permitted by law.

We do not use Site-collected Personal Information for automated decision-making that produces legal or similarly significant effects on individuals unless separately disclosed and legally permitted.

We do not intentionally use Personal Information you submit through the Site to train public or consumer-facing AI models unless expressly disclosed and authorized.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to: remember preferences; keep the Site functioning; understand website usage; analyze traffic and engagement; improve user experience; measure the effectiveness of campaigns; and support advertising and remarketing where used.

You can control cookies through your browser settings and, where applicable, our cookie banner or preference center. Disabling cookies may affect Site functionality.

Where required by applicable law, we will request your consent before placing non-essential cookies. You may withdraw consent at any time through your browser settings or our cookie preference tool.

7. How We Disclose Personal Information

We may disclose Personal Information to:

Service providers and vendors: Providers that help us operate the Site and our business, such as hosting providers, analytics providers, email platforms, CRM providers, scheduling tools, form tools, payment processors, event platforms, ad platforms, and IT/security providers.

Professional advisors: Lawyers, accountants, auditors, insurers, and consultants.

Affiliates and business transfers: Affiliates, successors, acquirers, or counterparties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

Legal and safety disclosures: Government authorities, courts, regulators, law enforcement, or other third parties where required by law or where reasonably necessary to protect rights, safety, security, or property.

We do not sell Personal Information for money. If our practices ever constitute 'sharing' or targeted advertising under applicable law, we will describe those practices and provide any required rights or opt-out mechanisms.

8. Data Retention

We retain Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to: provide requested information or services; maintain our business records; comply with legal, tax, accounting, contractual, and regulatory obligations; and resolve disputes and enforce agreements. Retention periods may vary depending on the nature, sensitivity, and purpose of the information and applicable legal requirements.

9. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Information. However, no website, transmission, platform, or storage environment can be guaranteed to be completely secure, and we do not guarantee absolute security.

In the event of a data security incident involving your Personal Information, we will notify you as required by applicable law.

10. Third-Party Links and Services

The Site may contain links to third-party websites, tools, plug-ins, social media features, or other services. We are not responsible for the privacy, security, or content practices of those third parties. Their own terms and privacy policies apply.

11. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13 through the Site. If we learn that we have collected such information, we will take reasonable steps to delete it.

12. Your Privacy Rights and Choices

Depending on where you live, you may have rights regarding your Personal Information, which may include the right to: know or access the Personal Information we hold about you; request correction of inaccurate information; request deletion of your Personal Information; opt out of certain marketing communications; opt out of certain targeted advertising, sharing, or similar uses where required by law; and appeal a denial of a privacy request, where applicable.

To exercise privacy rights, contact us at: [email protected]

We may need to verify your identity before processing certain requests.

13. Email and Marketing Choices

You may unsubscribe from marketing emails by using the unsubscribe link in those messages. Even if you opt out of marketing, we may still send you transactional or relationship communications where permitted.

13A. SMS and Text Communications

If you provide your phone number and consent to receive text messages, we may send you transactional or service-related SMS messages. Message and data rates may apply. You may opt out at any time by replying STOP. For help reply HELP or contact us at [email protected].

14. State Privacy Rights

If you are a resident of California or another U.S. state with an applicable privacy law, you may have additional rights concerning access, deletion, correction, portability, opt-out rights, appeal rights, and non-discrimination. We will honor qualifying requests as required by applicable law.

If required, we may also provide a supplemental state privacy notice describing: categories of Personal Information collected; purposes of use; categories of recipients; retention principles; and rights and methods for exercising them.

15. International Visitors

The Site is intended for users in the United States unless otherwise stated. If you access the Site from outside the United States, you understand that your information may be processed in the United States and other jurisdictions where our service providers operate, subject to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with a new "Last Updated" date. Material changes will be communicated as required by law.

17. Lead Forms, CRM, and Ad Platform Tracking

If you submit a form, book a meeting, download a resource, or interact with our marketing pages, we may associate that interaction with our customer relationship management, analytics, and advertising systems in order to: follow up on your request; understand business interest in our services; improve our marketing; measure the effectiveness of campaigns; and tailor future communications.

This may involve the use of cookies, pixels, form tools, CRM tools, and marketing automation platforms.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

CJ Pinkham Consulting LLC dba CJPC
[email protected]